FAQs

1. I get DNS error for bigquery.cwsystem.in, What is the solution?

   • Make sure you are connected to CarWale office network

     (OR)

   • If you are using windows, open Command prompt (Admin) and run command ipconfig/flushdns

     (OR)

   • If still the problem persists, contact system admin

2. What if I need to query on event data more than 7 days?

   We can’t give flexibility in the system to query on more than 7 days of data as it will be massive amount of data to query on production servers. Otherwise, you can run in some date range batches if you don’t have grouping constraint in your query. Please contact admin to run it if absolutely necessary.

3. Can I decide the timing for the scheduled job?

   No..!! Users don’t have an option to choose timing for running the scheduled jobs as this system runs on production cassandra database, spark cluster and it is very resource intensive, it may be the case that users may choose high traffic timings and could lead to potential crash. So, we choose low traffic time 02:15 AM everyday to run the scheduled jobs.